We get it, every website you shop at or visit says their #1 goal is customer service. Mostly, this ends up being lip-service and endless hold music when you actually need help. We will not treat you like this at GunBuilders.com. You’re buying important tools and parts. You’re building your favorite guns with your Second Amendment passion. We’re here to make sure that happens. We want to give you have the tools, information, and a real, positive experience with the help you need to get the job done.
We’re here to make it right
If you’re ever dissatisfied with a purchase or your shopping experience, let us know and we’ll work with you to make it right. You can find our full shipping, return & refund policy here, or just call us.
To request a return or refund, please use our Return Portal.
Need help? Have questions?
We’re available to help. We love building black rifles and pistols just like you. Some of our team members have completed quite a few 80 lower builds, and others have built custom ARs from scratch. If you have questions about parts, installations, or picking the right products, get in touch with us. We’ll do our best to offer the right recommendations based on your build and preferences. If we don’t know the answer, we’ll do our best to find the research and answers you need.